Returns
Our Guarantee:
We love what we do and we want you to love what we do as well! If you aren’t 100% satisfied with your purchase, we encourage you to let us know so we can fix the problem!
Just e-mail Cheyenne at support@howtobbqright.com so we can make it right. If your product arrived in less than perfect condition, we will ship a replacement out to you immediately, and, of course, the shipping cost is on us!
Refund/Return Procedure:
If you’ve changed your mind, ordered too much, or decide you would like a refund for whatever reason at all, that’s perfectly fine too! Just snap a picture of the item(s) you are returning, attach it in an e-mail to support@howtobbqright.com, and let us know its on the way back to us.
Upon receiving your return, we will remit a refund in the manner in which you paid within 1 business day.
All returns should be mailed to our headquarters at the address below:
HowToBBQRight
C/O Returns Dept.
496 Whitfield Dr.
Hernando, MS 38632
If you have any questions at all regarding our return and refund policy or process, let us know by e-mailing support@howtobbqright.com.
Thanks! We really appreciate your business!